Huawei has announced the launch of its annual HUAWEI Service Giving Season, running from November 2025 to 15 January 2026, offering customers across South Africa access to a range of value-added service benefits designed to support device longevity and enhance the ownership experience.
With consumers relying on their smartphones, wearables, tablets and laptops more than ever, the Service Giving Season provides timely, practical assistance that helps reduce repair pressure, extend device longevity and maintain day-to-day continuity. It forms part of Huawei’s broader focus on building trust through reliable after-sales support and creating value that endures long after a device has been unboxed.
The campaign will be available exclusively at HUAWEI Service Centres nationwide and will focus on practical, high-value services that ease repair concerns during a busy time of year.
Huawei South Africa says the initiative reflects the brand’s long-standing commitment to customer care. Service programmes of this nature play an essential role in supporting customers beyond the point of purchase, ensuring their devices remain dependable throughout their lifecycle.
Exclusive benefits available during the campaign
This year’s Service Giving Season will offer four key benefits aligned to real customer needs:
Labour-free repairs - Customers can access free labour on repairs for any Huawei device, including smartphones, wearables, tablets, and laptops, at participating Service Centres.
Free screen protector - Customers visiting a Service Centre will receive a complimentary screen protector, applicable to Huawei handsets and wearables only.
Festive gifts at select locations - To celebrate the season, Cornubia and Menlyn HUAWEI Service Centres will offer free surprise gifts to customers completing repairs during the campaign period.
Battery replacement support - Huawei will also continue to offer its affordable battery replacement programme, enabling customers to extend the lifespan of their devices at reduced cost.
These benefits are designed to provide customers with reliable support while creating a positive, stress-free service experience.
Enhanced convenience through flexible service options
Huawei’s service philosophy, “We Care, Your Care”, underpins the service. Customers visiting a HUAWEI Service Centre or using the mail-in repair option during the campaign will qualify for all applicable benefits, with free two-way shipping available for mail-in services.
For full details on participating locations and service coverage, customers can visit the official HUAWEI South Africa website or access information via the My HUAWEI app.
As the year draws to a close, Huawei encourages customers to make the most of a season designed to bring practical support when it matters most. With many people travelling, working remotely, capturing holiday moments, or preparing for the demands of a new year, device reliability becomes essential.
The Service Giving Season offers a convenient opportunity to refresh, repair or protect Huawei devices, ensuring they remain ready for everyday use, long-term performance and the year ahead.
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